Help center
Frequently asked questions
Detection, cancellation, pricing, security: everything you need to use ResiClic with peace of mind.
Have a question? We have the answer.
General
Understand ResiClic in a few minutes
How does ResiClic detect my subscriptions?
You connect your bank accounts (read-only, via a certified aggregator) or import a statement. ResiClic identifies recurring payments and recognizes over 100,000 services.
Which countries are supported?
ResiClic launches in France (fr-fr). Other European countries coming soon.
Cancellation & letters
Letters, delivery proofs, and tracking
Does ResiClic really send registered letters?
Yes. We draft your letter according to the service's terms, send it by registered mail with delivery confirmation via La Poste, and keep the confirmation in your account.
Can I cancel without going through the service's app?
Yes. That's the whole point of ResiClic: we generate a legally valid registered letter, bypassing intentionally complex "cancellation" flows from some providers.
What happens if a service keeps charging me after I cancel?
The postal delivery confirmation is legal proof. We help you dispute the charge with your bank (chargeback procedure) with the file already prepared.
Can I reactivate a subscription after canceling?
Yes, through ResiClic or directly on the service's website. No penalties or waiting periods with ResiClic.
Pricing & payment
Trial, subscription, and cancellation
How much does ResiClic cost?
48 hours of trial at €0.90 to test all features, then €49.00 per month with no commitment. Cancel anytime from your account.
What happens at the end of the trial?
If you don't cancel during the 48 hour trial, your access continues at €49.00 per month, with no commitment.
Can I cancel my subscription anytime?
No commitment: cancel anytime from your account, no hidden fees.
Security & data
Your information stays protected
Are my bank details secure?
ResiClic never stores your bank credentials. Connection is made through an ACPR-approved aggregator (Bank of France) in read-only mode. You can revoke access anytime.
Is my payment data protected?
Payment is processed by a certified provider: ResiClic never stores your payment card information.
Can't find your answer?
Email our team: we typically respond within 30 minutes during business hours.